By Susan Harper
Last week, when my laptop computer rattled, whimpered, asked for a re-start, and then said it didn’t know who I was or where we were, I sat quietly for a while, wondering what to do. I hadn’t felt that much at a loss since my mother died!
Finally I shook myself into action and called Windstream’s tech support, where a smart and funny woman worked with me for 45 minutes, trying to re-establish my computer’s connection to the Internet. At her instruction, I tapped buttons, held them down, held the Shift key down and tapped again; I unplugged and re-plugged and re-booted. Then she took over, and I had the ghostly experience of watching the cursor travel around the screen, and letters type themselves across it like tap-dancers, while my hands were in my lap. This felt a bit like a cyber-séance.